Overview
In the world of mass communication, data is power. Sending millions of messages is meaningless if you don't know who received them, who opened them, and who engaged with them. D-Caller's Real-Time Analytics suite provides you with granular, actionable insights into every aspect of your campaigns.
Our dashboard isn't just a log of numbers; it's a command center. Watch your campaigns unfold in real-time. See delivery statuses update live as calls connect and messages land. Visualize geographic distribution of your audience, analyze peak engagement times, and monitor the performance of different routes and carriers.
We believe in complete transparency. Our detailed disposition codes tell you exactly why a call failed (Busy, Switched Off, Network Error) so you can clean your database and save money on future campaigns. Export exhaustive reports in CSV, Excel, or PDF formats for offline analysis or presentations to your stakeholders.
For developers and integrators, all this data is available via our reporting APIs. Build your own custom dashboards or ingest our analytics directly into your business intelligence tools like Tableau or PowerBI for holistic cross-channel analysis.
Key Features
Live Campaign Monitoring
Watch your campaigns in action. See a live feed of calls initiating, ringing, and connecting with practically zero delay.
Granular Disposition Codes
Understand the 'Why'. Get detailed status codes for every interaction: Answered, Busy, No Answer, Congestion, Invalid Number, etc.
Geographic Heatmaps
Visualize where your calls are being answered. Identify high-performing regions and optimize your targeting strategy.
ROI Calculation
Track the cost per engagement. Analyze conversion rates from IVR inputs to understand the true return on investment of your spend.
Automated Scheduled Reports
Set it and forget it. Configure daily or weekly performance reports to be automatically emailed to your management team.
Why Choose This Service?
Transparent Billing
Pay only for what you use. Our detailed logs ensure you are billed accurately with no hidden charges or inflated numbers.
Database Hygiene
Identify and remove invalid or dead numbers from your lists, saving significantly on future campaign costs.
Performance Optimization
A/B test different voice recordings or SMS templates and use real-time data to switch to the better-performing variant instantly.
Strategic Insights
Learn what time of day your customers are most likely to answer, and schedule future campaigns accordingly.
Technical Specifications
Transparent Pricing
Free with any active voice or SMS plan
What's Included
Frequently Asked Questions
How far back can I see data?
Standard plans include 3 months of historical data. Enterprise plans allow for data retention of up to 1 year or more.
Can I download these reports?
Yes, you can download summary reports or detailed call logs (CDRs) for any date range directly from the dashboard.
Do you provide API for analytics?
Yes, we have a Reporting API that allows you to programmatically fetch all the data you see on the dashboard.
Is the data truly real-time?
Yes, our event-driven architecture processes status callbacks instantly, updating your dashboard within seconds of the actual event.
"Stop guessing and start knowing. Empower your business with the clarity of D-Caller's Real-Time Analytics."
Speak to an ExpertCommon Use Cases
Campaign Performance Tracking
Marketing teams monitor live campaigns to ensure delivery goals are met and adjust parameters on the fly.
Network Quality Monitoring
IT teams track latency and delivery rates to ensure the critical notification infrastructure is healthy.
Budget Planning
Finance teams use historical usage data to forecast future communication budget requirements accurately.
Compliance Auditing
Legal teams access archival logs to prove that regulatory communication mandates (e.g., OTP delivery) were fulfilled.
Enterprise Ready
ISO 27001 Certified & GDPR Compliant Infrastructure.